Microsoft aims to enhance efficiency in the business world with its latest initiative in artificial intelligence. The company has introduced AI agents that autonomously fulfill tasks such as meeting customer demands, identifying sales opportunities, and managing supply chains here. These AI tools will allow employees to focus their time on more valuable tasks by performing functions without human intervention.
Microsoft CEO Satya Nadella presented this new tool at an event in London, explaining that it will boost productivity by reducing routine tasks. The Copilot Studio, which enables users to create these AI agents without needing any programming knowledge, will be available in November. Companies such as McKinsey and Clifford Chance are among the early adopters of this tool.
With the use of Copilot Studio, Microsoft is offering ready-made AI tools across various areas, from supply chain management to customer service. For instance, these agents can automatically generate solutions by detecting disruptions in the supply chain. Microsoft also emphasizes that these tools will lead to significant gains for businesses by increasing employee productivity. It is reported that Honeywell has achieved a productivity increase equivalent to 187 full-time employees through its AI tools.
However, the efficiency gains brought by AI tools also raise concerns about workforce reductions. Some companies, like Klarna, prefer to replace laid-off employees with AI. It remains to be seen how the technology developed by Microsoft will transform the business landscape over time.
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Arwen Volkov, A graduate of the University of St. Gallen in Switzerland with a degree in International Finance, Arwen specializes in sustainable finance and green investments. She began her career at an investment bank in London, where she developed financing models for environmentally friendly projects. Known for her analytical and strategic thinking skills, Arwen is a sought-after financial consultant. In her spare time, she mentors fintech startups, contributing to their growth strategies. She is also a nature enthusiast and an amateur photographer.
